A Practical Hands-On Marketing and Advertising Blog

The pace of automation, interconnections and change in digital media buying is staggering. And while there’s still considerable blabbing, handwringing, stalling and excuse making about programmatic buying, reality is way ahead of the rhetoric even if media firms and their clients aren’t leading the charge. The days of armies of young media planners and buyers wielding spreadsheets are being replaced by a business rules that instruct computers to buy and optimize in real time.

Generally I have little patience for pay walls. In the case of the Wall Street Journal, I’m an aggrieved subscriber so this will be a rant. I wanted to read and print a story online. I logged in and engaged with a Live Chat operator named “Jefferson” who was polite but robotic. Immediately upon clicking the chat button I was accosted by an extensive form and a warning that the queue was 4 minutes long.